FAQ

Frequently Asked Questions

Orders

How long does it take to process my order?

Orders are typically processed within 1–3 business days before shipment. During launches, restocks, and holidays, processing times may be slightly longer.

Can I change or cancel my order?

If your order has not yet shipped, we may be able to make changes or cancel it. Please contact us as soon as possible through our Contact page.

How do I know if my order was placed successfully?

Once your order is placed, you’ll receive a confirmation email with your order details.

Shipping

Do you ship internationally?

Currently, we ship within the United States. International shipping may become available in the future.

How long does shipping take?

Shipping times vary depending on your location. Most domestic orders arrive within 3–7 business days after shipment.

How can I track my order?

Once your order ships, you’ll receive a tracking number by email.

My package says delivered, but I can’t find it.

Please check with neighbors, household members, and your local carrier first. If you still can’t locate your package, contact us and we’ll do our best to help.

Returns & Exchanges

Do you accept returns?

Returns are accepted within 30 days of delivery for unworn and unused items in their original condition.

Do you offer exchanges?

Yes. If you need a different size, contact us within 30 days of receiving your order and we’ll help arrange an exchange when inventory is available.

Are shipping costs refundable?

Original shipping costs are non-refundable unless the item arrived damaged or incorrect.

Products

What materials are your shirts made from?

Material information is listed on each product page. We prioritize comfort, durability, and quality.

How should I wash my apparel?

For best results:

Wash cold
Turn garment inside out
Tumble dry low or hang dry
Do not iron directly on printed graphics

Brand

What does Don’t Stay mean?

Don’t Stay is a reminder to keep moving forward. Don’t stay stuck in old habits, old mindsets, or old versions of yourself. Growth requires change, and change requires action.

Where is Don’t Stay Clothing based?

Don’t Stay Clothing is a U.S.-based streetwear brand built around growth, self-improvement, and the mindset of becoming more than you were yesterday.

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Contact

How can I contact customer support?

You can reach us through our Contact page or by emailing us directly. We aim to respond to all inquiries within 24–48 business hours.

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Still Have Questions?

If you couldn’t find the answer you’re looking for, please visit our Contact page and we’ll be happy to help.

Don’t Stay. Keep Growing.